Portugal Concierge (“we”, “our”) operates this website (https://portugalconcierge.com). We’re based in Portugal and committed to protecting your privacy.
1. Information We Collect
- Contact forms: name, email, phone number, company name (if provided) when you submit requests.
- Automatic data: IP address, browser type, visit timestamps, and pages viewed via cookies and analytics tools.
2. How We Use Your Information
We process your data to:
- Respond to your inquiries and provide our concierge services.
- Send proposals or service-related communications (with your consent).
- Improve our website by analyzing usage with anonymized data.
- Meet legal or regulatory obligations.
3. Cookies & Tracking
- We use session and preference cookies for site functions.
- Google Analytics is used for anonymous visit statistics.
- Social sharing tools (e.g. Facebook, Instagram, LinkedIn) may drop cookies when used.
- You can disable cookies in your browser, though this may affect site functionality.
4. Data Sharing & Third Parties
- We do not sell your personal data.
- We may share data with trusted service providers (e.g. hosting, analytics) under strict confidentiality.
- Legal disclosure: We’ll share data if required by law or legal request.
5. Data Storage & Retention
- Personal data is retained only as long as needed to fulfill its purpose, including follow‑up communications and legal obligations.
- You can request deletion at any time (“right to be forgotten”).
6. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Ask for data portability
- Withdraw consent at any time
To exercise any of these rights, contact us as below.
7. Data Security
- We use technical and organizational measures to safeguard your data (e.g. encryption, access controls).
- In case of a data breach, we will notify you and authorities within 72 hours, if required by law.
8. Links to Other Sites
Our site may contain links to external websites. This privacy policy only applies here. Please review each third party’s own policy before sharing your data.
9. Policy Updates
We may revise this policy from time to time. We’ll post updates on this page and note the effective date. If changes are significant, we’ll inform you directly when possible.
10. Contact
Email: info@elev8.com